Privacy Policy

Effective Date: This Privacy Policy is effective as of [insert date].

Introduction

Wild Robin is committed to protecting the privacy of our players and ensuring that personal data is collected and processed in compliance with applicable laws and regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines how we collect, use, store, and share your personal data when you access our website and use our services.

License Information

Wild Robin operates under a license issued by Antillephone N.V., Curacao. We adhere to the regulatory standards set forth by our licensing authority and the UK Gambling Commission, ensuring that our operations maintain the highest levels of integrity and security.

Data Collection

We collect various types of personal data from our players to provide our services effectively:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details.
• Payment Details: We collect financial information, including payment method details, credit card numbers, and transaction histories to facilitate deposits and withdrawals.
• Technical Logs: We automatically collect data such as IP addresses, browser types, operating systems, and other technical information when you access our website. We also utilize cookies and similar tracking technologies to enhance user experience and gather analytical data.

Purpose of Data Usage

Your personal data is used for specific purposes, including:

• Account Management: To manage and maintain your player account, including authentication and account recovery.
• Marketing Communication: With your consent, we may send you promotional materials and updates about our services. You can opt out of receiving these communications at any time.
• Anti-Fraud Checks: We utilise your data to prevent fraudulent activities and ensure the security of our platform.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations, we may use your data to monitor and report suspicious activities.
• KYC Procedures: We are required to verify your identity as part of our Know Your Customer (KYC) obligations to prevent underage gambling and ensure responsible gaming.

Data Sharing

We may share your personal data with third parties under specific circumstances:

• Payment Providers: Your information may be shared with payment processing partners to facilitate transactions and ensure security.
• Verification Partners: We may engage third-party verification services to authenticate your identity and comply with regulatory requirements.
• Regulatory Authorities: We may disclose your data to governmental or regulatory bodies when required by law or to protect our rights.

User Rights

As a player at Wild Robin, you have specific rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to our legal obligations and legitimate interests.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

Wild Robin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device by a web server.

• Essential Cookies: These cookies are necessary for the functionality of our website and cannot be disabled. They enable basic features such as page navigation and access to secure areas of the site.
• Analytical Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website’s performance and user experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. We regularly review our security practices to ensure the highest level of protection.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy.

Changes to This Privacy Policy

Wild Robin reserves the right to update this Privacy Policy at any time. Any changes will be communicated to you via our website, and the updated policy will be effective as of the date indicated. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team for assistance.